Política de reembolso
At Me Day Homemade Body Care, each item is handcrafted in small batches with care and intention. Please review our policy carefully before purchasing.
Returns & Exchanges
Due to the nature of our products, all sales of soaps, body care, and personal hygiene items are final.
We do not accept returns or exchanges on:
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Soaps
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Shower steamers
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Body butters
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Sugar scrubs
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Any personal care or hygiene items
This policy is in place for health and safety reasons.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery at
📧 medayhomemadebodycare@gmail.com
Include:
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Your order number
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A brief description of the issue
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Clear photos of the damaged item and packaging
If approved, we will offer a replacement or refund at our discretion.
Non-Returnable Items
The following items are not eligible for return or refund:
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Sale or discounted items
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Gift cards
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Digital or downloadable products
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Items damaged due to misuse or improper storage
Shipping Costs
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Shipping costs are non-refundable
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Customers are responsible for return shipping costs if a return is approved
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We are not responsible for lost or delayed return shipments
Refund Processing
Approved refunds will be issued to the original payment method within a reasonable processing period, depending on your bank or card provider.
Questions
If you have questions about your order or this policy, please contact us at:
📧 medayhomemadebodycare@gmail.com